Privacy Policy
Personal Data Collection Statement
The purpose of this Personal Data Collection Statement (PICS) is to inform you, in accordance with privacy regulations, about:
• The purposes for which your personal data, collected in connection with your use of this website (“Website”) or purchase of products sold through this website (“Products”), will be used.
• To whom your personal data may be disclosed.
• Where you can submit requests to access or correct your data.
We may revise this PICS by updating this page. You should check this page from time to time to stay informed of any changes.
1. User Data
1.1 “We,” “us,” or “our” refers to the data users.
2. Data Subjects
This PICS applies to the personal data of:
(a) Visitors – individuals who visit our Website.
(b) Users – individuals who purchase, request, or receive Products.
(c) Contacts – individuals who contact us via our Website, email, or other means.
3. Data We Collect
3.1 We may collect, store, process, transfer, and use the following types of personal data:
(a) From Visitors:
• IP address or other unique device identifiers.*
(b) From Users:
• Username.
• Account password.
• Full name.*
• Email address.*
• Billing address.*
• Shipping address.*
• Payment details.*
• Phone number.
(c) From Contacts:
• Full name.*
• Email address.*
• Any additional personal data you provide.
(* indicates mandatory personal data.)
3.2 If you do not provide mandatory personal data, we may not be able to:
• Grant you access to our Website.
• Deliver our Products.
• Respond to your inquiries.
4. Purpose and Use of Data
4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:
(a) To provide our Products, including:
• Managing and processing your orders.
• Creating and updating your registered account.
• Facilitating billing and payments.
(b) To monitor and analyze Website usage and generate statistical insights.
(c) To personalize your experience by identifying your preferences and behavior.
(d) To improve our Website and Products based on feedback and analysis.
(e) For research and development, including testing, machine learning, and product improvement.
(f) For customer support and handling inquiries efficiently.
(g) For non-marketing communications related to your orders (e.g., order confirmation, shipping notifications).
(h) For technical and project management purposes.
(i) To ensure the security and integrity of personal data.
(j) To prevent fraud.
(k) To comply with legal and regulatory requirements.
(l) For direct marketing, only if we have obtained your consent (see section 9).
(m) For other directly related purposes.
4.2 Your personal data will not be used for any other purpose unless:
(a) You have given explicit consent.
(b) The purpose is directly related to the original reason for data collection.
(c) It is required by law.
5. Data Recipients
5.1 We may disclose your personal data to:
(a) Our employees and executives.
(b) Our subsidiaries and their staff.
(c) Shopify Inc. and its affiliates (for Website and order processing).
(d) Payment processors such as PayPal Holdings Inc. and other financial service providers.
(e) Product suppliers (for shipping facilitation).
(f) Service providers, including:
• Administrative service providers.
• IT and software providers.
• Data analytics providers.
• Data processing and entry service providers.
• Cloud service providers.
• Credit reference agencies.
(g) Our insurance providers and banks.
(h) Our legal, financial, and accounting advisors.
(i) Government agencies or regulatory bodies as required by law.
(j) Third parties involved in business mergers, acquisitions, or restructurings.
5.2 If you process payments through third-party payment providers, you are subject to their privacy policies. We recommend reviewing their terms and privacy policies.
5.3 If we share your data with third parties, we ensure confidentiality through contractual agreements.
5.4 We may also disclose your personal data to other recipients if we notify you and obtain your consent.
6. Cookies
6.1 Our Cookie Policy is part of this Privacy Policy and governs your use of our Website.
6.2 A cookie is a small data file that a website sends to your device when you visit.
6.3 Cookies improve Website functionality by remembering important details, making navigation easier.
6.4 We use cookies to:
• Store technical data to ensure proper Website performance.
• Remember your preferences (e.g., username, language, region).
• Analyze navigation behavior to optimize Website design.
• Track preferences to recommend relevant products or services.
6.5 Types of cookies we use:
• Session cookies: Unique for each visit.
• Persistent cookies: Remain active across multiple visits.
6.6 Cookies are classified as:
• Essential cookies: Required for Website functionality.
• Functional cookies: Remember user preferences for a personalized experience.
• Performance cookies: Track Website usage for improvements.
6.7 We use third-party cookies (refer to our Cookie Policy for details).
6.8 If you continue using our Website without changing cookie settings, you consent to their use.
6.9 You can opt out of cookies via browser settings. However, this may affect Website functionality.
7. Data Retention
7.1 We will retain your personal data for as long as necessary for its original purpose. If required by law, we may keep it longer.
7.2 After the retention period, personal data will be securely deleted.
8. Access and Correction of Data
8.1 Under the Personal Data Protection Ordinance (PDPO), you have the right to:
• Request a copy of your stored personal data.
• Request corrections if you believe the data is inaccurate.
8.2 To request access or correction, contact us.
8.3 We may charge a reasonable processing fee for access requests.
9. Direct Marketing
9.1 We may use your personal data for direct marketing purposes, but only with your explicit consent.
9.2 Types of personal data used for marketing:
• Full name.
• Email address.
9.3 Marketing activities include:
☐ Product promotions, discounts, and offers.
☐ Updates about our Website and products.
☐ Holiday greetings.
☐ I agree to receive marketing communications.
☐ I opt out of specific marketing communications.
9.4 Without your consent, we will not use your personal data for marketing.
9.5 If you consent to marketing, we may share your data with third-party service providers.
9.6 You can opt out of marketing communications anytime by emailing us or clicking “unsubscribe.”
For any questions or requests regarding your personal data, please contact us.